PensionBox BlogsRegulatory Charges Explained

Regulatory Charges Explained

01 Oct 2026 • 3 min read
Written By
Vaishnavi Verma
Vaishnavi Verma
PensionBox

In an era where financial transparency is vital, we understand the importance of being open and clear about regulatory charges. At PensionBox, we commit to providing a precise breakdown of fees, ensuring our users have a complete understanding of their financial contributions.

To begin with, we don’t impose any regulatory charges while planning and tracking PF, FD, EPF, or an existing NPS account. Meanwhile, let’s understand the regulatory charges imposed when our users invest in NPS or any pension products.

Account Opening Charges-

No regulatory charges are incurred when opening a PensionBox account.

Platform Charges-

No regulatory charges are incurred when planning your retirement & tracking your savings on an existing NPS account.

Withdraw Charges-

There are no regulatory fees associated with the withdrawal process.

Transaction Charges-

Regulatory charges applied while starting SIP or one-time contribution, the breakdown would be as:

Let’s assume the contribution amount to be: ₹10,000

Then the regulatory charges will be levied as such,

Processing fee charged : ₹30 or 0.25% of contribution i.e. ₹10,000 = ₹30

= Hence, ₹30 is applicable in this case.

GST (18%): SGST 9% of ₹30 = ₹2.7 + CGST 9% of ₹30 = ₹2.7

= 18% of ₹30 will be ₹5.4

Hence, the total amount payable will be: ₹10,035.4

NPS Account Opening Charges-

Talking specifically about NPS Tier I Account, there are certain regulatory fees associated with it:

One-time account opening fees (will not be charged again): ₹200

Processing fees: 0.25% of the contribution amount or ₹30, whichever is higher

Additionally, a GST of 18% is levied on these fees.

Charges applicable for NPS Tier II Account:

  1. For opening the account, no regulatory charges are applicable.
  2. Other regulatory charges while contributing include 18% GST (SGST 9% + CGST 9%) and a processing fee of Rs.30 or 0.25% of the contribution amount, whichever is higher.

Support Charges for PF Assistance Requests:

Support for PF-related requests involves regulatory charges based on the type of request raised (such as data correction, merger, or withdrawal).

For example, if the PF withdrawal fee is ₹2000, a GST charge of 18% applies as per the regulations. Once the issue is resolved, you'll receive an impressive 50% discount from us on the original cost of the PF service as requested.

:- Please note that this breakdown simplifies the regulatory charges associated with various operations related to NPS accounts, PF requests, and other financial transactions.

Our Transparency Policy:

Our commitment to transparency extends beyond the initial contribution, as we aim to empower our users with a detailed understanding of their financial contributions with us. While our base fees are transparent, it is essential to highlight potential regulatory charges.

We believe that transparency builds trust. We want our users to feel confident and informed about the financial contributions they make to us. To achieve this, we have described ensuring all the regulatory charges are clearly communicated and quite understandable.

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PensionBox

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"Very intuitive and smooth experience with the app. Helps me start planning my savings and retirement in a super easy manner which I assumed might be difficult thing to do."
Anjali Agarwal
PensionBox User
"Saving is an essential part of any employee’s life. With this integration, our HRMS users can directly invest and track their pension funds straight from their ESS portals, making the process seamless."
Jitendra Somani
CEO, Pocket HRMS
"Runtime HRMS is built with a vision to Create Happier Workplaces for the working population of India, and it neatly aligns with PensionBox’s vision to create financial freedom for people during and beyond their work-life."
Prashant Agarwal
Founder, Runtime Software
"Very intuitive and smooth experience with the app. Helps me start planning my savings and retirement in a super easy manner which I assumed might be difficult thing to do."
Anjali Agarwal
PensionBox User
"Saving is an essential part of any employee’s life. With this integration, our HRMS users can directly invest and track their pension funds straight from their ESS portals, making the process seamless."
Jitendra Somani
CEO, Pocket HRMS
"Runtime HRMS is built with a vision to Create Happier Workplaces for the working population of India, and it neatly aligns with PensionBox’s vision to create financial freedom for people during and beyond their work-life."
Prashant Agarwal
Founder, Runtime Software
"Very intuitive and smooth experience with the app. Helps me start planning my savings and retirement in a super easy manner which I assumed might be difficult thing to do."
Anjali Agarwal
PensionBox User
"Saving is an essential part of any employee’s life. With this integration, our HRMS users can directly invest and track their pension funds straight from their ESS portals, making the process seamless."
Jitendra Somani
CEO, Pocket HRMS
"Runtime HRMS is built with a vision to Create Happier Workplaces for the working population of India, and it neatly aligns with PensionBox’s vision to create financial freedom for people during and beyond their work-life."
Prashant Agarwal
Founder, Runtime Software
"Easy to use and smooth user interface. Pensionbox developers deserve praise. People can plan their retirement in advance with this tool. Keep up the good work guys, looking forward for some more features added to the list."
Sourabh Mishra
PensionBox User
"One of the few apps that solves the problem of tracking and investing of my retirement Corpus. Ul is sleek, customer care is great and full marks for bug free experience"
Prashant jain
User since 7 months
"PensionBox addresses a very important need for billions of Indians who do not have access to the right resources to make an informed choice and then continue to track their funds easily."
Ninad Karpe
Founder VC, 100x.VC
"Easy to use and smooth user interface. Pensionbox developers deserve praise. People can plan their retirement in advance with this tool. Keep up the good work guys, looking forward for some more features added to the list."
Sourabh Mishra
PensionBox User
"One of the few apps that solves the problem of tracking and investing of my retirement Corpus. Ul is sleek, customer care is great and full marks for bug free experience"
Prashant jain
User since 7 months
"PensionBox addresses a very important need for billions of Indians who do not have access to the right resources to make an informed choice and then continue to track their funds easily."
Ninad Karpe
Founder VC, 100x.VC
"Easy to use and smooth user interface. Pensionbox developers deserve praise. People can plan their retirement in advance with this tool. Keep up the good work guys, looking forward for some more features added to the list."
Sourabh Mishra
PensionBox User
"One of the few apps that solves the problem of tracking and investing of my retirement Corpus. Ul is sleek, customer care is great and full marks for bug free experience"
Prashant jain
User since 7 months
"PensionBox addresses a very important need for billions of Indians who do not have access to the right resources to make an informed choice and then continue to track their funds easily."
Ninad Karpe
Founder VC, 100x.VC
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Frequently asked questions
PensionBox is India’s first pension platform/app that helps you access, invest in, and track your NPS and other pension products with better user experience & minimum charges.

PensionBox simplifies the National Pension System(NPS), the government's pension scheme for private employees both for retail users and HRs/companies.

If you don’t have an NPS account, you can simply open your pension account within 2 minutes and if you have NPS PRAN already, you will be able track, invest and manage everything free of charge with best user experience.
Absolutely. PensionBox is fully ISO 27001 compliant with the Pension Fund Regulatory and Development Authority (PFRDA), the government body that regulates pensions in India.

We never touch or hold your money directly, your investments go safely to your chosen pension fund through approved channels.

We are built with Zerodha as POP , ensuring transparency, data security, and peace of mind. Your retirement savings are protected by regulation and secured by technology.
Banks/POPs charges high fees on account opening & every investment Even CRA apps have hidden charges/low transparency & lack timely support Pension Funds restrict pension fund choice & selection to themselves.

That’s why, PensionBox brings transparency, zero charges, timely support and freedom to select any pension fund so that you get the best experience investing in NPS & be better future ready.

That’s not it, we help you & your company together to maximise contribution and tax savings with minimal charges & best user experience.
It’s super easy to use PensionBox, just start by signing up using your browser on laptop/mobile or downloading the app on appstore or playstore.

If you are an existing zerodha user then you get a fast login or sign up using kite ID.

Once you are onboarded with kite ID, you get free access to
  • Open NPS in 2 minutes
  • Track existing NPS
  • POP shift or CRA shifting
  • Invest in one time or create SIP in NPS
  • Withdraw NPS requests & instant withdraw tier 2
  • Create your dream retirement plan
  • Open NPS Vatsalya for your kid
  • Share with HR (To unlock more tax benefits)
Tax Benefits in New Tax Regime
  • Employer Contribution:
    • Contributions made by your employer to your NPS account are tax-free up to 14% of your basic salary under Section 80CCD(2). Do connect us with your HR to enable this for you.
    Tax Benefits in Old Tax Regime
  • Self-Contribution:
    • Deduction up to ₹1.5 lakh under Section 80C.
    • Additional deduction of ₹50,000 under Section 80CCD(1B) — exclusive to NPS investments!
    • This allows you to claim a total deduction of up to ₹2 lakh every year on your NPS contributions.
  • Employer Contribution:
    • Contributions made by your employer to your NPS account are tax-free up to 10% of your basic salary (Basic + DA) under Section 80CCD(2). Do connect us with your HR to enable this for you.
    • This is over and above your personal deduction limits, giving you extra tax efficiency.
We understand NPS can be confusing, complex and there is a lot of information out there to believe in. Don’t worry, our team is here to help you with the right information.

Feel free to book a free call to learn more about NPS, NPS Vatsalya, Corporate NPS & PensionBox or contact the support team.
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PensionBox is registered trademark managed & owned by Asht Capital Private Limited. CIN -U67190UP2021PTC142016. All Rights Reserved.

PensionBox is India’s first pension startup for the private employed workforce. PensionBox is ISO 27001 certified and approved by PFRDA for the National Pension System. Recognized as a startup by the Department for Promotion of Industry and Internal Trade, Certificate under StartupIndia Initiative DIPP80990 & StartinUP Initiative. Incubated & supported by UPES Council for Innovation and Entrepreneurship (UCIE).

PensionBox works as Technology Platform/Partner with Zerodha Broking Limited, Point of Presence (POP) as Pension Agent under PFRDA (PoP) Regulations 2023 to enable NPS account opening, transacting funds, manage account under All Citizen and Corporate NPS in India.

Grievance Redressal as per Regulation 31 of PFRDA (Redressal of Subscriber Grievance) Regulations, 2015:
The details of the Ombudsman appointed are available on the PFRDA website - www.pfrda.org.in At present, Shri Narender Kumar Bhola has been appointed as the new Ombudsman in terms of the PFRDA (Redressal of Subscriber Grievance) Regulations, 2015.


Details of the ombudsman are as under:

Shri Narender Kumar Bhola
Pension Fund Regulatory and Development Authority
B-14/A, Chatrapati Shivaji Bhawan,
Qutab Institutional Area, Katwaria Sarai, New Delhi- 110016
Chhatrapati Shivaji Bhawan,
Id: ombudsman@pfrda.org.in
Landline No.: 011 - 26517507 Ext : 188
Grievance Redressal Officer
Ms. Sruthi Nair
Email: sruthi@pensionbox.in
Name: Kuldeep Parashar
Email: kuldeep@pensionbox.in
Phone: +91 8445450050

Registered Office Address: Asht Capital Private Limited, House 2, Vaishali Puram, Firozabad Road, Tundla, Uttar Pradesh, 283204
Bangalore Office Address: First Floor, 680, 15th Cross Rd, Jeewan Griha Colony, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 | support@pensionbox.in | +918445450050

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