PensionBox BlogsNPS Charges 2026: Account Opening, PoP, CRA and Fund Fees

NPS Charges 2026: Account Opening, PoP, CRA and Fund Fees

07 Oct 2026 • 8 min read
Written By
Vaishnavi Verma
Vaishnavi Verma
PensionBox

Short answer: signing up, planning and tracking on PensionBox is free. When you invest in NPS through PensionBox, the Point of Presence (PoP) charges allowed by PFRDA apply: a one-time onboarding charge for a new account (₹200 standard, ₹100 for fully digital onboarding, as shown on PensionBox) and 0.20% a year of the money in your account, plus 18% GST. There is no PoP charge on each contribution. Separately, every NPS All Citizen account also pays small CRA and pension fund charges, which are set by PFRDA and collected by those intermediaries.

PoP charges from 1 October 2026 — at a glance

PoP chargeAmountHow it is collected
One-time onboarding (new account)₹200 standard. ₹100 for fully digital onboarding, as shown on PensionBoxCollected by the CRA by cancelling units, in quarterly instalments (the ₹200 is described as ₹50 a quarter), and paid to the PoP after the quarter in which you were onboarded
Annual charge0.20% a year of the money in your accountAdjusted through the NAV and paid to the PoP every quarter
Each contribution (SIP or one-time)No PoP charge–
Dormant accountNo annual chargeDormant means no contribution for four quarters in a row, counted across all your NPS accounts under the same PAN
Withdrawal or exitNo PoP chargeThe 2026 circular has no exit charge

Additionally, a GST of 18% is levied on these charges.

These are the charges a PoP can collect under PFRDA circular PFRDA/2026/46/REG-POP/08, dated 28 August 2026. PensionBox works as a technology platform and partner with Zerodha Broking Ltd, the PoP, as a pension agent under the PFRDA (Point of Presence) Regulations. PFRDA allows a reduced ₹100 onboarding charge when an account is opened fully digitally, without any face-to-face meeting. Accounts opened on PensionBox are fully digital, and the onboarding charge shown when you sign up is ₹100.


CRA and pension fund charges (separate from PoP charges)

Every NPS All Citizen account, wherever it is opened, also pays these charges. They are not PoP charges. Check a scheme’s fee before you invest.

Who charges itChargeAmount
CRA (Protean, KFintech or CAMS, whichever keeps your account)Account (PRAN) opening₹35 to ₹40, one time
CRAAnnual account maintenance₹57.63 to ₹69 a year
CRAEach transaction, including contributions₹3.36 to ₹3.75
Pension fund managerInvestment management fee0.04% to 0.12% a year for the standard schemes, depending on the fund’s size. Schemes launched under the Multiple Scheme Framework can charge up to 0.30% a year
NPS TrustExpense reimbursement0.003% a year

CRA charges are deducted from your account by the CRA by cancelling units. Fund manager and NPS Trust charges are built into the NAV, so you don’t pay them separately. Figures are as listed by NPS Trust on its Charges under NPS page (October 2026), before GST, and can change; your CRA’s website has the latest.


What PensionBox itself charges

ServiceCharge
Signing up, retirement planning and tracking an existing NPS accountFree
Contributing to NPS through PensionBoxNo PensionBox fee. Only the charges above apply
Withdrawing from your NPS Tier II account on PensionBoxNo exit fee
PF assistance: merging or transferring PF, PF withdrawal, advance claims, data correction, two-UAN cases₹500 to ₹5,000 depending on the case, plus 18% GST. You see the exact amount before you pay
Call request for PF helpFree

How much will I pay in PoP charges? A worked example

Let’s assume you open a new NPS account through PensionBox and it holds ₹50,000.

First yearFrom the second year
One-time onboarding charge₹100–
Annual charge (0.20% of ₹50,000)₹100 (₹25 a quarter)₹100 (₹25 a quarter)
GST (18%)₹36₹18
PoP charges, total₹236₹118

The annual charge moves with the value of your account: if it holds ₹1,00,000, it is ₹200 a year (₹50 a quarter), plus GST. CRA and pension fund charges are over and above these amounts.


Other rules worth knowing

  1. Minimum contribution: ₹250 when the account is opened, and ₹10 for every contribution after that.
  2. NPS Tier II account: the same 0.20% annual charge applies. There is no separate charge for opening it.
  3. eNPS accounts: if you opened your account directly on eNPS and contribute through eNPS or D-Remit, no PoP charges apply. If your account was opened through a PoP, PoP charges apply even when you later contribute through eNPS or D-Remit.

Frequently asked questions

Is there a charge every time I contribute to NPS?

There is no PoP charge on a contribution. The CRA does charge a small amount per transaction (₹3.36 to ₹3.75, depending on the CRA), which it deducts from your account.

Why is the onboarding charge ₹100 and not ₹200?

PFRDA sets ₹200 as the standard one-time onboarding charge. It allows a reduced ₹100 when the account is opened fully online, without a face-to-face meeting. Accounts opened on PensionBox are fully digital, and the onboarding charge shown when you sign up is ₹100.

Do I pay the annual PoP charge if I stop contributing?

If no contribution is made for four quarters in a row (counted across all your NPS accounts under the same PAN), the account is treated as dormant and the annual PoP charge is not taken while it stays dormant.

Is GST included in these charges?

No. 18% GST is added on top of the PoP charges, and taxes also apply on top of the CRA charges.


Our transparency policy

We want you to know exactly what you pay before you invest. PensionBox does not charge a fee on NPS contributions; the only charges are the regulatory PoP, CRA and pension fund charges listed above, and the fee for PF assistance, which you see before you pay.

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Founder, Runtime Software
"Very intuitive and smooth experience with the app. Helps me start planning my savings and retirement in a super easy manner which I assumed might be difficult thing to do."
Anjali Agarwal
PensionBox User
"Saving is an essential part of any employee’s life. With this integration, our HRMS users can directly invest and track their pension funds straight from their ESS portals, making the process seamless."
Jitendra Somani
CEO, Pocket HRMS
"Runtime HRMS is built with a vision to Create Happier Workplaces for the working population of India, and it neatly aligns with PensionBox’s vision to create financial freedom for people during and beyond their work-life."
Prashant Agarwal
Founder, Runtime Software
"Very intuitive and smooth experience with the app. Helps me start planning my savings and retirement in a super easy manner which I assumed might be difficult thing to do."
Anjali Agarwal
PensionBox User
"Saving is an essential part of any employee’s life. With this integration, our HRMS users can directly invest and track their pension funds straight from their ESS portals, making the process seamless."
Jitendra Somani
CEO, Pocket HRMS
"Runtime HRMS is built with a vision to Create Happier Workplaces for the working population of India, and it neatly aligns with PensionBox’s vision to create financial freedom for people during and beyond their work-life."
Prashant Agarwal
Founder, Runtime Software
"Easy to use and smooth user interface. Pensionbox developers deserve praise. People can plan their retirement in advance with this tool. Keep up the good work guys, looking forward for some more features added to the list."
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"Easy to use and smooth user interface. Pensionbox developers deserve praise. People can plan their retirement in advance with this tool. Keep up the good work guys, looking forward for some more features added to the list."
Sourabh Mishra
PensionBox User
"One of the few apps that solves the problem of tracking and investing of my retirement Corpus. Ul is sleek, customer care is great and full marks for bug free experience"
Prashant jain
User since 7 months
"PensionBox addresses a very important need for billions of Indians who do not have access to the right resources to make an informed choice and then continue to track their funds easily."
Ninad Karpe
Founder VC, 100x.VC
"Easy to use and smooth user interface. Pensionbox developers deserve praise. People can plan their retirement in advance with this tool. Keep up the good work guys, looking forward for some more features added to the list."
Sourabh Mishra
PensionBox User
"One of the few apps that solves the problem of tracking and investing of my retirement Corpus. Ul is sleek, customer care is great and full marks for bug free experience"
Prashant jain
User since 7 months
"PensionBox addresses a very important need for billions of Indians who do not have access to the right resources to make an informed choice and then continue to track their funds easily."
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Frequently asked questions
PensionBox is India’s first pension platform/app that helps you access, invest in, and track your NPS and other pension products with better user experience & minimum charges.

PensionBox simplifies the National Pension System(NPS), the government's pension scheme for private employees both for retail users and HRs/companies.

If you don’t have an NPS account, you can simply open your pension account within 2 minutes and if you have NPS PRAN already, you will be able track, invest and manage everything free of charge with best user experience.
Absolutely. PensionBox is fully ISO 27001 compliant with the Pension Fund Regulatory and Development Authority (PFRDA), the government body that regulates pensions in India.

We never touch or hold your money directly, your investments go safely to your chosen pension fund through approved channels.

We are built with Zerodha as POP , ensuring transparency, data security, and peace of mind. Your retirement savings are protected by regulation and secured by technology.
Banks/POPs charges high fees on account opening & every investment Even CRA apps have hidden charges/low transparency & lack timely support Pension Funds restrict pension fund choice & selection to themselves.

That’s why, PensionBox brings transparency, zero charges, timely support and freedom to select any pension fund so that you get the best experience investing in NPS & be better future ready.

That’s not it, we help you & your company together to maximise contribution and tax savings with minimal charges & best user experience.
It’s super easy to use PensionBox, just start by signing up using your browser on laptop/mobile or downloading the app on appstore or playstore.

If you are an existing zerodha user then you get a fast login or sign up using kite ID.

Once you are onboarded with kite ID, you get free access to
  • Open NPS in 2 minutes
  • Track existing NPS
  • POP shift or CRA shifting
  • Invest in one time or create SIP in NPS
  • Withdraw NPS requests & instant withdraw tier 2
  • Create your dream retirement plan
  • Open NPS Vatsalya for your kid
  • Share with HR (To unlock more tax benefits)
Tax Benefits in New Tax Regime
  • Employer Contribution:
    • Contributions made by your employer to your NPS account are tax-free up to 14% of your basic salary under Section 80CCD(2). Do connect us with your HR to enable this for you.
    Tax Benefits in Old Tax Regime
  • Self-Contribution:
    • Deduction up to ₹1.5 lakh under Section 80C.
    • Additional deduction of ₹50,000 under Section 80CCD(1B) — exclusive to NPS investments!
    • This allows you to claim a total deduction of up to ₹2 lakh every year on your NPS contributions.
  • Employer Contribution:
    • Contributions made by your employer to your NPS account are tax-free up to 10% of your basic salary (Basic + DA) under Section 80CCD(2). Do connect us with your HR to enable this for you.
    • This is over and above your personal deduction limits, giving you extra tax efficiency.
We understand NPS can be confusing, complex and there is a lot of information out there to believe in. Don’t worry, our team is here to help you with the right information.

Feel free to book a free call to learn more about NPS, NPS Vatsalya, Corporate NPS & PensionBox or contact the support team.
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PensionBox is India’s first pension startup for the private employed workforce. PensionBox is ISO 27001 certified and approved by PFRDA for the National Pension System. Recognized as a startup by the Department for Promotion of Industry and Internal Trade, Certificate under StartupIndia Initiative DIPP80990 & StartinUP Initiative. Incubated & supported by UPES Council for Innovation and Entrepreneurship (UCIE).

PensionBox works as Technology Platform/Partner with Zerodha Broking Limited, Point of Presence (POP) as Pension Agent under PFRDA (PoP) Regulations 2023 to enable NPS account opening, transacting funds, manage account under All Citizen and Corporate NPS in India.

Grievance Redressal as per Regulation 31 of PFRDA (Redressal of Subscriber Grievance) Regulations, 2015:
The details of the Ombudsman appointed are available on the PFRDA website - www.pfrda.org.in At present, Shri Narender Kumar Bhola has been appointed as the new Ombudsman in terms of the PFRDA (Redressal of Subscriber Grievance) Regulations, 2015.


Details of the ombudsman are as under:

Shri Narender Kumar Bhola
Pension Fund Regulatory and Development Authority
B-14/A, Chatrapati Shivaji Bhawan,
Qutab Institutional Area, Katwaria Sarai, New Delhi- 110016
Chhatrapati Shivaji Bhawan,
Id: ombudsman@pfrda.org.in
Landline No.: 011 - 26517507 Ext : 188
Grievance Redressal Officer
Name: Aiman Bashir
Email: aiman@pensionbox.in
Name: Kuldeep Parashar
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Phone: +91 80 6558 8333

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