PensionBox BlogsPRAN: Permanent Retirement Account Number

PRAN: Permanent Retirement Account Number

23 Oct 2026 • 3 min read
Written By
Soumya Patnaik
Soumya Patnaik
PensionBox

The Permanent Retirement Account Number (PRAN) is the unique number every National Pension System (NPS) subscriber in India receives.

It is the key to managing and tracking your retirement savings. Everything you do in NPS, from making contributions to checking your balance, is tied to this one number.

Understanding how PRAN works and why it matters can help you make the most of your retirement planning and avoid common confusion along the way.

What is PRAN?

PRAN stands for Permanent Retirement Account Number. It is a 12-digit identification number issued to each NPS subscriber.

Think of it as the identity of your retirement account. Just as your bank account number identifies your savings account, your PRAN identifies your NPS account and every rupee saved in it.

Why PRAN is Important

1. Log in to your NPS account and access NPS services

2. Make and track contributions

3. View your account balance and transaction history

4. It is a lifetime number that stays with you across jobs

Many subscribers assume they need a new PRAN with each new job. Because every transaction is consolidated under this single number, PRAN is especially useful if you have multiple income sources or switch employers often.

Instead of juggling several accounts and statements, you can see your entire retirement picture in one place.


How PRAN Works in NPS

Once you sign up to create an NPS account, you are automatically assigned a PRAN.

From that point on, it becomes your main reference for everything related to NPS. You can use it to log in, check your balance, review your contributions, and follow how your investments are performing over time. Whenever you contact a service provider or raise a request, your PRAN is how they find and verify your account.

This same PRAN covers both your Tier 1 and Tier 2 accounts, so you can manage them together instead of keeping track of separate identities.

Your PRAN also stays with you when you change employers. Just share it with your new employer, and they can continue your contributions in the same account without any gap.

Because your PRAN stays with you for life, it is worth keeping it safe. Note it down somewhere secure, and keep your registered contact details up to date so you can always reach your account when you need it.


Open Your PRAN with PensionBox

You can open an NPS account digitally in just a few minutes with PensionBox, a dedicated retirement platform backed by Zerodha. Once your PRAN is created, managing your savings and making withdrawals is simple and hassle-free.

If you already have a PRAN, use PensionBox's simple interface to track your existing NPS account. See your balance, contributions, and performance in one place.

If you need guidance, book a free advisory call with a PensionBox expert and get clear, personalised advice on your contributions and investments.

Frequently asked questions

What is a PRAN in NPS?

PRAN stands for Permanent Retirement Account Number, a 12-digit unique identification number issued to each NPS subscriber. It is essential for managing and tracking your NPS account, as it links all your contributions and transactions under one identity.

Do I need a new PRAN if I change jobs?

No, you do not need a new PRAN when you change jobs. Your PRAN is a lifetime number that stays with you across different employers, allowing you to consolidate all your NPS contributions and track your retirement savings in one place.

How can I open a PRAN with PensionBox?

You can open a PRAN by creating an NPS account digitally with PensionBox, a dedicated retirement platform. The process is quick and once your PRAN is created, you can manage your savings and make withdrawals easily.

What should I do if I forget my PRAN?

If you forget your PRAN, you should refer to any previous correspondence or documents where it might have been noted. It's important to keep your PRAN in a secure place and ensure your registered contact details are up to date to access your account when needed.

Can I use the same PRAN for both Tier 1 and Tier 2 accounts?

Yes, the same PRAN covers both your Tier 1 and Tier 2 accounts in the NPS. This allows you to manage both accounts together without needing separate identities for each.

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Frequently asked questions
PensionBox is India’s first pension platform/app that helps you access, invest in, and track your NPS and other pension products with better user experience & minimum charges.

PensionBox simplifies the National Pension System(NPS), the government's pension scheme for private employees both for retail users and HRs/companies.

If you don’t have an NPS account, you can simply open your pension account within 2 minutes and if you have NPS PRAN already, you will be able track, invest and manage everything free of charge with best user experience.
Absolutely. PensionBox is fully ISO 27001 compliant with the Pension Fund Regulatory and Development Authority (PFRDA), the government body that regulates pensions in India.

We never touch or hold your money directly, your investments go safely to your chosen pension fund through approved channels.

We are built with Zerodha as POP , ensuring transparency, data security, and peace of mind. Your retirement savings are protected by regulation and secured by technology.
Banks/POPs charges high fees on account opening & every investment Even CRA apps have hidden charges/low transparency & lack timely support Pension Funds restrict pension fund choice & selection to themselves.

That’s why, PensionBox brings transparency, zero charges, timely support and freedom to select any pension fund so that you get the best experience investing in NPS & be better future ready.

That’s not it, we help you & your company together to maximise contribution and tax savings with minimal charges & best user experience.
It’s super easy to use PensionBox, just start by signing up using your browser on laptop/mobile or downloading the app on appstore or playstore.

If you are an existing zerodha user then you get a fast login or sign up using kite ID.

Once you are onboarded with kite ID, you get free access to
  • Open NPS in 2 minutes
  • Track existing NPS
  • POP shift or CRA shifting
  • Invest in one time or create SIP in NPS
  • Withdraw NPS requests & instant withdraw tier 2
  • Create your dream retirement plan
  • Open NPS Vatsalya for your kid
  • Share with HR (To unlock more tax benefits)
Tax Benefits in New Tax Regime
  • Employer Contribution:
    • Contributions made by your employer to your NPS account are tax-free up to 14% of your basic salary under Section 80CCD(2). Do connect us with your HR to enable this for you.
    Tax Benefits in Old Tax Regime
  • Self-Contribution:
    • Deduction up to ₹1.5 lakh under Section 80C.
    • Additional deduction of ₹50,000 under Section 80CCD(1B) — exclusive to NPS investments!
    • This allows you to claim a total deduction of up to ₹2 lakh every year on your NPS contributions.
  • Employer Contribution:
    • Contributions made by your employer to your NPS account are tax-free up to 10% of your basic salary (Basic + DA) under Section 80CCD(2). Do connect us with your HR to enable this for you.
    • This is over and above your personal deduction limits, giving you extra tax efficiency.
We understand NPS can be confusing, complex and there is a lot of information out there to believe in. Don’t worry, our team is here to help you with the right information.

Feel free to book a free call to learn more about NPS, NPS Vatsalya, Corporate NPS & PensionBox or contact the support team.
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PensionBox is India’s first pension startup for the private employed workforce. PensionBox is ISO 27001 certified and approved by PFRDA for the National Pension System. Recognized as a startup by the Department for Promotion of Industry and Internal Trade, Certificate under StartupIndia Initiative DIPP80990 & StartinUP Initiative. Incubated & supported by UPES Council for Innovation and Entrepreneurship (UCIE).

PensionBox works as Technology Platform/Partner with Zerodha Broking Limited, Point of Presence (POP) as Pension Agent under PFRDA (PoP) Regulations 2023 to enable NPS account opening, transacting funds, manage account under All Citizen and Corporate NPS in India.

Grievance Redressal as per Regulation 31 of PFRDA (Redressal of Subscriber Grievance) Regulations, 2015:
The details of the Ombudsman appointed are available on the PFRDA website - www.pfrda.org.in At present, Shri Narender Kumar Bhola has been appointed as the new Ombudsman in terms of the PFRDA (Redressal of Subscriber Grievance) Regulations, 2015.


Details of the ombudsman are as under:

Shri Narender Kumar Bhola
Pension Fund Regulatory and Development Authority
B-14/A, Chatrapati Shivaji Bhawan,
Qutab Institutional Area, Katwaria Sarai, New Delhi- 110016
Chhatrapati Shivaji Bhawan,
Id: ombudsman@pfrda.org.in
Landline No.: 011 - 26517507 Ext : 188
Grievance Redressal Officer
Name: Aiman Bashir
Email: aiman@pensionbox.in
Name: Kuldeep Parashar
Email: kuldeep@pensionbox.in
Phone: +91 80 6558 8333

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